Customer Issue: Door kept reopening.
Our Solution: After determining the root of the problem to be misaligned safety sensors, we quickly and carefully repositioned the two photo-electric eyes. We then tested them out to make sure the door was able to close safely again. We also made sure that the sensors were still able to properly detect an obstacle.
New Garage Door Installation
Customer Issue: Needed a new door
Our Solution: After consulting with the customer and learning their specific needs, we recommended an insulated steel garage door from Clopay's Classic Collection. We proceeded to install it at the customer's home and made sure it was able to open and close smoothly.
Customer Issue: Broken spring.
Our Solution: We arrived at this customer's home and immediately got to work. After carefully removing both springs (the one that had yet to break was dangerously close to doing so) we ascertained that rust had been the main contributor to their deteriorating condition, so we installed new galvanized ones in their place.